1) Developing a scope or charter to document desired outcomes.

2) Developing project plans to specify timelines and milestones for initiatives.

3) Identifying, capturing, and analyzing relevant data.

4) Facilitating meetings with internal and external stakeholders.

5) Evaluating existing processes and organizational structures.

6) Leveraging best practices to recommend opportunities for improvement.

7) Providing recommendations for achieving desired results.

8) Developing and documenting improved processes and procedures.

9) Developing implementation plans that are appropriate to existing policies and statutory requirements.

10) Developing cost benefit analyses to provide a calculated Return On Investment (ROI).

11) Providing administrative support resources for projects.

12) Supporting the agency during implementation of changes.  

13) Transferring knowledge necessary to sustain long term success.  

About our Leader: April Callis- Birchmeier

Recognized as one of the Top 30 Global Gurus in Organizational Culture in 2021, 2022, & 2023, April is an internationally known organizational change management expert who has implemented change for health care, higher education and corporate clients.

She served on the ACMP Standard Working Group to develop the global professional standard for all change management practitioner's worldwide and is CEO of Springboard Consulting, a change management consulting firm which provides enterprise implementation support, education, and exam preparation in organizational change management.

Her expertise and experience has resulted in certifications such as PMP® (Project Management Professional), CSP™ (Certified Speaking Professional), and she was one of the first CCMP™s (Certified Change Management Professional)

April is the author of four books including the bestseller "READY, Set, Change! Simplify and Accelerate Organizational Change" and "READY, Set, CCMP™ Exam Prep Guide"