Watch this video to get clear on knowing how to communicate with your people during times of uncertainty
5 Leadership Behaviors to understand and apply
When unexpected change occurs we often experience cognitive dissonance. Leaders need to behave in ways that help people feel safe staying calm and focused.
Let others know that we don’t have all of the
information but we are still able to communicate what we do know.
Identify what’s not changing can be very helpful as people attempt to orient themselves and focus on a clear direction or path forward.
Without a sense of priority individuals are not working in concert, or pulling in the same direction which is critical in times of unexpected change or crisis.
Identify and create access to resources which may be needed and recognize those who have provided assistance to others and express gratitude for their efforts.
I've been there! That's why I created the Leading Change Cheat Sheet!
The leading change cheat sheet is for you if you've ever...
April is a nationally known organizational change management expert who has implemented change for government, health care, higher education and corporate clients. She’s the author of the #1 Amazon bestseller READY, Set, Change! Simplify and Accelerate Organizational Change.
April is the leader of Springboard Consulting and one of the "First 100" Certified Change Management Professionals (CCMP™) and a Change Ignitor for Association of Change Management Professionals. She’s also a Project Management Professional, winner of the Top Trainer Throwdown and Past President of the Michigan National Speakers Association.
April believes that no one should have to suffer through an unorganized, poorly managed change and the resulting negativity. She’s frequently quoted by the Associated Press, The New York Times and other international media outlets.